Slow Wi-Fi can make everything harder, from video calls to watching TV. Most of the time, you can fix it yourself in a few minutes. Try these steps in order.
Step 1: Restart your router
Your router is the box (usually with blinking lights) that your internet company gave you. Like any computer, it works better after a restart.
- Unplug the router’s power cable from the wall.
- Wait 30 seconds.
- Plug it back in.
- Wait 2 to 3 minutes for all the lights to come back on.
Tip: If you have two boxes (a modem and a separate router), unplug both. Plug the modem in first, wait for its lights, then plug in the router.
This simple step fixes the problem more often than anything else.
Step 2: Test your speed
To know if your internet is really slow, run a free speed test.
- Open your web browser on your phone or computer.
- Go to fast.com or speedtest.net.
- Wait for the result.
Compare the number with the speed on your internet bill. If it’s much lower even when you’re right next to the router, the problem may be with your internet company (see Step 6).
Step 3: Move your router
Where your router sits makes a big difference. Wi-Fi signals get weaker through walls, floors and furniture.
Best spots:
- In the middle of your home
- Up high, like on a shelf
- Out in the open
Avoid:
- Inside a cabinet or closet
- On the floor or behind the TV
- Next to a microwave, cordless phone or fish tank (water blocks Wi-Fi)
Step 4: Pick the right Wi-Fi network
Many routers create two Wi-Fi networks with similar names, for example “HomeWiFi” and “HomeWiFi-5G”.
- 5 GHz (often ending in “5G” or “5”): faster, but shorter range. Best when you’re in the same room or close by.
- 2.4 GHz: slower, but reaches farther. Better for distant rooms.
Try connecting to the 5 GHz network when you’re near the router.
Step 5: Check how many devices are connected
Phones, tablets, TVs, computers, smart speakers and game consoles all share the same Wi-Fi. If someone is streaming movies or downloading big updates, everything else slows down.
Try pausing big downloads, or turn off Wi-Fi on devices you’re not using.
Step 6: Call your internet company
If nothing helps, call your provider. Ask them to:
- Check for problems in your area
- Test your line from their end
- See if your router is outdated (many will replace it for free)
Good to know: If your home is large or has thick walls, a mesh Wi-Fi system (several small units placed around the house) can bring strong Wi-Fi to every room.
Enjoy faster Wi-Fi!
In most homes, restarting the router and moving it to a better spot is all it takes.
